Webinars/Journal Reviews

• Communication & Collaboration With Patients, Families, And Colleagues Creating a Shared Mission & Culture of Feedback and Wellness - May 13, 2025

  7:00 pm – 8:30 pm (EST)

  Speaker:

  Susan H. McDaniel, PhD

  Abstract:

  This presentation will center on the complex skills involved in effective communication as a foundation of clinical practice, education, and research. It will include research on clinician-patient communication, in-depth descriptions of evidence-based communication skills that can result in higher patient (and colleague) satisfaction and improved physician/faculty wellness, a communication coaching program that promotes these skills, and the use of this program to improve interactions among clinicians and patients, professional colleagues, and clinical and research teams across institutions.

  References:

  Ruddy N & McDaniel SH. 2024 A Systemic Approach to Integrated Behavioral Healthcare: Context Matters. Washington DC: American Psychological Association Publications.

  Wittink M, Rosenberg T, Waller C, Qiu P, and McDaniel SH. 2022 Real-world Implementation of the Biopsychosocial Approach to Healthcare, A Special Issue of Frontiers in Psychiatry. https://www.frontiersin.org/research-topics/15521

  Fritzche K, McDaniel SH & Wirsching M. 2020 Psychosomatic Medicine: An International Primer for the Primary Care Setting. 2nd Ed. Cham, Switzerland: Springer Nature.

  Learning Objectives:

  1. Describe two behaviors that strengthen family functioning in the face of a challenge such as their child having a feeding disorder
  2. Identify two communication skills that contribute to parent/caregiver’s satisfaction with their child’s pediatric visit
  3. Describe two family systems concepts that also apply to clinical teamwork

  Time-Ordered Agenda:

  • 5-Minutes – Introduction
  • 60-Minutes-Lecture
  • 25-Minutes – Question and Answer

  Registration:

  Physician, Psychologist

  • Member $40
  • Non-Member $52

  Speech-Language Pathologist, Physician Assistant, Occupational Therapist, Registered Dietitians, and Nurse Practitioners

  • Member $30
  • Non-Member $42

  Speaker Bio:

  Susan H. McDaniel, PhD ABPP, is the Dr Laurie Sands Distinguished Professor of Families & Health at the University of Rochester Medical Center where she is Director of the UR Medicine Physician Communication Coaching and Leadership Development Program, Chief Psychologist and Director of the Institute for the Family in the Department of Psychiatry, and Vice Chair of the Department of Family Medicine.

  Dr McDaniel’s career is focused on healthcare communication and teamwork, biopsychosocial medicine, the integration of behavioral health into healthcare more broadly, and medical family therapy. She has won many awards and is the author of over 100 journal articles and 18 books. Dr McDaniel was Co-Editor with Tom Campbell MD of the interdisciplinary journal, Families, Systems & Health for 12 years, and Associate Editor of the American Psychologist for 10 years. She is a frequent speaker at national and international medical and mental health meetings.

  Dr McDaniel has served in many leadership positions in healthcare. Among them, she served as the President of the American Psychological Association in 2016, and is now President of the Practice Division of the International Association of Applied Psychology. She also serves as the Vice-Chair and mental health representative on the policy-focused, interprofessional Board of the Primary Care Collaborative in Washington DC.

  Continuing Education:

  
  Satisfactory Completion Requirements :

  Certificates of completion will be awarded after active attendance at the entire presentation, submission of a completed evaluation and submission of a completed assessment of learning. There is no partial credit. A link to the online assessment and evaluation will be provided.

  
  IAPFS is an AOTA Approved Provider of professional development. Course approval ID# 11861. This live event is offered at .15 CEUs, introductory level, OT Service Delivery. The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA.

  AMEDCO: View CE Language

  Speaker Disclosures:
  Financial Disclosure: Susan H. McDaniel does not have any financial relationships to disclose.

  Non-Financial Disclosure: Susan H. McDaniel does not have any non-financial relationships to disclose.

 

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